Tool Guideline

Dealing with disinformation | Strategies for digital citizen empowerment

Uploaded by RRI Tools on 28 May 2020

Digital Future Society 

In the interest of promoting citizen empowerment in the age of disinformation, this report seeks to understand what disinformation is, why its effects are so damaging, and how policymakers can tackle its negative impacts. Underpinned by the hypothesis that citizens can and should be empowered by better information production, consumption, and circulation, this report addresses two research questions:

  • Which tools, initiatives and policies are already working to help citizens become more critical consumers of information?
  • How can policymakers and practitioners be better informed on systemic, long-term approaches to deal with disinformation?

To answer these questions, the research was based on the analysis of five different case studies featuring initiatives led by a variety of stakeholders, who apply a multidimensional approach to address the problem of disinformation. This report is an attempt to understand such a pressing issue for our democracies.



Executive Summary 

1 - Disinformation in context 

  • How (dis)information spreads in the digital age 
  • Beyond fake news 
  • Why is disinformation so challenging? 
  • Disinformation as citizen disempowerment 

2 - Who can help? 

  • Regulation to combat disinformation 
  • Investing in media literacy to empower citizens 
  • A context-based approach 

3 - Case studies 

  • CoFacts 
  • Chicas Poderosas 
  • Media Monitoring Africa (MMA) 
  • The Social Observatory for Disinformation and Social Media (SOMA) 
  • Newtral 

4 - Conclusions and recommendations 


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